Payment Methods

Effective Date: November 4, 2026

At Noveno, we aim to provide customers with a convenient and secure checkout experience when purchasing sofas and furniture.

Available payment methods will be displayed on the checkout page before you complete your order.

Accepted Payment Methods

Depending on availability, payment options may include:

• Visa

• Mastercard

• American Express

• Discover

• PayPal

• Apple Pay

• Other payment methods supported by the checkout system

Please refer to the payment options shown at checkout for the methods currently available for your purchase.

Payment Processing

All payments must be successfully authorized before an order can be processed.

Transactions are handled through applicable payment providers and secure checkout services. Additional verification may be required depending on the payment method or provider.

If a payment is declined or cannot be verified, order processing may be delayed until the issue is resolved.

Order Confirmation

After a successful payment, you may receive an order confirmation through the contact information provided during checkout.

Please carefully review your order details, including furniture selections, quantities, and shipping information.

If you notice an error, contact us as soon as possible so we can determine whether a correction can still be made.

Payment Security

We use third-party payment providers and secure checkout technologies to help protect payment transactions.

Customers should never share passwords, payment card security codes, or other sensitive account details through unofficial communication channels.

Refunds and Payment Reversals

Approved refunds are generally issued to the original payment method.

Please refer to our Refund & Return Policy for information about eligibility, return authorization, inspections, and refund processing times.

The time required for a refund to appear in your account may depend on your bank or payment provider.

Payment Questions

For questions about a payment, failed transaction, duplicate charge, or refund status, please contact our customer support team and provide your order number when available.

Contact Information

Store Name: Noveno
Website: www.noveno.us
Phone: +1 (888) 524-3623
Address: 29 East 61st Street, 3rd Floor, New York, NY 10065, USA